7c778 Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") describes how 7c778 ("we", "us", "our", "Platform") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "User", "Player") who access or use the 7c778 website and related services available at https://7c778.vip (the "Service"). This Policy forms part of the 7c778 Terms and Conditions and should be read alongside them. By registering an account or using the Service, you confirm that you have read and understood this Policy and agree to the collection and processing of your personal data as described herein.

This Policy applies to all personal data collected through the 7c778 website, mobile interface, customer support channels, and any other interaction you have with 7c778. It covers data collected both when you are a registered player and when you browse the Service as an unregistered visitor. 7c778 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles.

Personal Data We Collect

7c778 collects personal data in two main ways: data you provide to us directly, and data we collect automatically when you use the Service. The categories of personal data we may collect include:

• Identity data: your full name, date of birth, nationality, and a copy of your government-issued identity document (such as a National Identity Card or passport) provided during KYC verification.
• Contact data: your mobile phone number, email address, and the city or district in Bangladesh from which you are registering (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Financial data: your mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers) used for deposits and withdrawals, transaction amounts, and transaction history on the 7c778 platform. 7c778 does not store full card numbers for Visa or Mastercard transactions — these are processed by the relevant payment processor directly.
• Account activity data: your username, login history, game session history, betting history, bonus claims, responsible gaming limit settings, and self-exclusion records.
• Technical data: your IP address, device type, operating system, browser type and version, screen resolution, and session duration, collected automatically each time you access the 7c778 platform.
• Communication data: the content of any messages, emails, or live chat conversations you have with the 7c778 support team, including records of any responsible gaming requests or complaints you submit.

How We Use Your Personal Data

7c778 uses personal data strictly for the purposes set out below. We do not use your data for any purpose incompatible with those stated here without first obtaining your consent or having a separate lawful basis to do so:

• Account registration and management: to create and maintain your 7c778 player account, verify your identity, and provide you with access to the Service.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate records of all financial transactions on your account.
• Platform security and fraud prevention: to detect and prevent fraudulent activity, money laundering, identity theft, bonus abuse, and other misuse of the 7c778 platform.
• Responsible gaming compliance: to monitor your gaming activity for signs of problem gambling, enforce any deposit limits or self-exclusion measures you have set, and send responsible gaming communications where required.
• Customer support: to respond to your support requests, complaints, and responsible gaming requests, and to maintain records of our communications with you.
• Platform improvement and analytics: to analyse aggregated, anonymised usage data to improve the performance, usability, and content of the 7c778 platform. This analysis does not involve identifying individual users.

Where 7c778 wishes to use your personal data for a new purpose not covered above, we will notify you in advance and, where required, obtain your consent before proceeding. You may withdraw any consent you have given at any time by contacting [email protected].

Legal Basis for Processing

7c778 processes personal data only where we have a lawful basis to do so. The primary legal bases on which we rely are:

• Contractual necessity: processing required to perform the contract between you and 7c778 — including registering your account, processing deposits and withdrawals, and providing access to games and betting services.
• Legal obligation: processing necessary to comply with applicable legal requirements, including age verification, KYC identity verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests: processing for purposes such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights and interests.
• Consent: where we rely on your consent as the basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing Your Personal Data

7c778 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data only in the following limited circumstances:

• Service providers and technical partners: third-party vendors who assist in operating the 7c778 platform, including payment processors (bKash, Nagad, Rocket, Upay), KYC verification providers, fraud detection services, and hosting infrastructure providers. These partners are bound by data processing agreements and may only process your data on our instructions.
• Game content providers: where game software is provided by a third-party studio (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi), limited technical data (such as player session tokens) may be shared with that provider solely to facilitate gameplay. These providers do not receive your full identity or financial data.
• Legal and regulatory authorities: where we are required by applicable law, court order, or regulatory direction to disclose your personal data. 7c778 will take reasonable steps to notify you of any such disclosure unless prohibited from doing so by law.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 7c778's business, your personal data may be transferred to the successor entity. You will be notified in advance of any such transfer and given the opportunity to object where permitted by law.

Cookies and Tracking Technologies

7c778 uses cookies and similar tracking technologies to operate the Service, remember your preferences, maintain your login session, and analyse platform usage. The types of cookies we use are:

• Essential cookies: strictly necessary for the operation of the 7c778 platform, including session management and security tokens. These cannot be disabled without breaking the Service.
• Functional cookies: used to remember your preferences such as language settings, responsible gaming limits you have set, and game display preferences so you do not need to reconfigure them on each visit.
• Analytics cookies: used to collect anonymised data about how players use the 7c778 platform, including which pages are visited most frequently and how long sessions last. This data is used solely to improve the platform and is never used to identify individual users.

You can manage or delete cookies through your device's browser settings. Please note that disabling essential cookies will affect the functionality of the 7c778 platform and may prevent you from accessing certain features, including logging in to your account.

Data Retention

7c778 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The standard retention periods we apply are: account data and transaction records are retained for a minimum of 5 years following account closure to comply with anti-money laundering and financial record-keeping requirements; KYC identity documents are retained for a minimum of 5 years following the last transaction on the account; communication records (including support tickets) are retained for 2 years; technical log data (IP addresses, session logs) is retained for 12 months.

When personal data is no longer required to be retained, 7c778 will securely delete or anonymise it. Where anonymisation is not technically feasible, the data will be securely destroyed. Players may request early deletion of their data subject to our legal retention obligations — any data that must be retained by law will be held for the legally required period regardless of a deletion request.

Your Data Protection Rights

As a user of the 7c778 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid rights requests within 30 days.

To exercise any of the above rights, please email [email protected] with the subject line "Data Rights Request" and include your registered account details so we can verify your identity before processing your request. 7c778 will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.

Data Security Measures

7c778 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include: SSL/TLS encryption for all data transmitted between your device and the 7c778 servers; encrypted storage of sensitive account data including passwords (which are hashed and never stored in plain text); access controls limiting which 7c778 personnel can access personal data, based on the principle of least privilege; regular security assessments and monitoring of the platform for vulnerabilities; and contractual requirements on all third-party data processors to maintain equivalent security standards.

Despite these measures, no method of electronic transmission or storage is 100% secure. 7c778 cannot guarantee the absolute security of your personal data. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 7c778 will notify you without undue delay and take all reasonable steps to mitigate the impact of the breach.

Minors and Age Verification

The 7c778 Service is strictly for individuals aged 21 and above. 7c778 does not knowingly collect personal data from any person under the age of 21. Where we become aware that personal data has been collected from a person under 21, we will delete that data immediately, close the associated account, and return any deposits made minus any bonus amounts claimed. If you believe that a minor has registered on 7c778, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms.

Third-Party Links and Services

The 7c778 platform may contain references to third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) and payment partners (bKash, Nagad, Rocket, Upay). Where interactions with these third parties involve their own websites or interfaces, those interactions are governed by the privacy policies of those third parties, not this Policy. 7c778 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7c778.

Changes to This Privacy Policy

7c778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Service. Where a material change is made to this Policy, we will provide reasonable advance notice to registered players by displaying a prominent notice on the 7c778 platform or by sending a notification to your registered contact details. The revised Policy will be effective from the date stated at the top of the updated document.

Your continued use of the 7c778 Service following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you may request closure of your account by contacting [email protected]. We recommend bookmarking this page and reviewing the Policy periodically to stay informed of how 7c778 protects your personal data.

Contact Our Data Team

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how 7c778 handles your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6) and to resolve them fully within 30 days.

Email (plain text — not a link): [email protected]